Kade Dalton
I'm a UX content designer who accidentally became an AI engineer. I design agents, build eval systems, and still lose sleep over comma splices.
Work
Legal review was a bottleneck — 70% of Consults only surfaced pre-identified risks, wasting expert bandwidth. As the pod's sole XFN AI builder, I found the real problem was a definitions gap, not an architecture gap. Recall hit 84% against an 80% target, and the pod's own success led to its wind-down.
conversationBefore this, Annual Planning ran on countless spreadsheets and a legacy tool with almost no insight into the process. Three-plus years later, it saves Mission Control 1,000+ hours a cycle, with 99% of position updates happening in-product instead of in a spreadsheet.
productThe brief was to reduce case volume. The real problem was unstructured data — restructuring how project owners described issues took AI answer-confidence from 10% to 67% and resolution rates from 7% to 21%+.
conversationRisk had just launched a six-stage framework for AI autonomy, but no patterns to design against it. I led the sprint that closed 60% of the pattern gap in one pass — later routinely referenced and adopted across many product and engineering teams.
systemSensitive reorgs needed sign-off across five different surfaces — product content, in-app notifications, approval tooling, emails, and chat. I mapped what users understood at each step to exactly how much signposting each surface could carry, in a 12-week sprint ahead of a January 2025 pilot.
systemNaming at Meta is a small thing that's secretly enormous. I led naming for Workstream, then built the reusable evaluation template and risk-assessment framework that other content designers now use to rename 65+ products.
systemAbout
After nearly a decade of writing UX copy, the kind where "Cancel" vs "Never mind" is a hill to die on, I accidentally became an AI systems person. Turns out, content is the architecture. I now spend my time doing things like decomposing voice/tone into orchestration layers, mapping N-state service blueprints for agentic reviews, and building eval systems that catch prompt drift before users notice. It's still content design. I think.
I live in Brooklyn with my growing collection of vintage synths and house records from '87 to '02.
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